Terms of service

Last updated: October 2025

Welcome to KZJ Stores (“we,” “our,” or “us”).
By accessing or using our website www.kzjstores.com (the “Site”), you agree to comply with and be bound by these Terms of Service (“Terms”).
Please read them carefully before using our Site.

If you do not agree with these Terms, please do not use our website or services.

1. General Overview

KZJ Stores is an online marketplace based in Barbados, offering a range of products including home essentials, electronics, accessories, apparel, and other goods for both local and international customers.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the Site constitutes acceptance of any changes.

2. Eligibility

By using our Site, you confirm that:

  • You are at least 18 years of age or have permission from a parent or guardian.

  • You agree to use the Site for lawful purposes only.

  • You will not use our products or services for any illegal or unauthorized activity.

3. Products and Pricing

  • All prices are listed in Barbados Dollars (BBD) unless otherwise stated.

  • Prices are subject to change without notice.

  • We reserve the right to modify, discontinue, or limit the availability of any product at any time.

  • Some items may be available for local delivery (within Barbados) or international shipping (via our dropshipping and fulfillment partners).

4. Orders and Payment

  • By placing an order, you agree to provide accurate, complete, and current information.

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order for any reason (e.g., suspected fraud, pricing errors, or stock issues).

  • Payments are securely processed through our approved payment gateways. We do not store your card or banking information.

5. Shipping and Delivery

  • Local Delivery (Barbados): Orders are typically processed within 1–3 business days and delivered via our local courier partners.

  • International Orders: Delivery times vary depending on the destination and supplier. Estimated delivery times will be shown at checkout.

  • We are not responsible for delays caused by customs, natural disasters, or courier service issues.

  • Shipping fees are calculated at checkout unless stated otherwise.

6. Returns and Refunds

We strive for 100% customer satisfaction.
However, because we work with multiple suppliers (including international fulfillment partners), return policies may vary by product type.

In general:

  • Local orders may be eligible for exchange or store credit within 7 days of delivery if the item is defective or incorrect.

  • International orders are final sale unless the item arrives damaged or defective.

  • Customers are responsible for return shipping costs unless the issue is our error.
    For more details, please see our Return Policy page.

7. Accuracy of Information

While we strive to provide accurate product descriptions and images, we cannot guarantee that colors, dimensions, or other details will appear exactly the same on all devices.

8. Third-Party Services

Some products are fulfilled through third-party suppliers or dropshipping partners.
We are not responsible for the quality, shipping times, or policies of those third-party providers but we will work to resolve any issues in good faith on behalf of our customers.

9. Intellectual Property

All content on this Site — including logos, images, text, graphics, and designs — is the property of KZJ Stores and may not be used, copied, or distributed without written permission.

10. Limitation of Liability

KZJ Stores shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our Site or products,

  • Delays in shipping, or

  • Issues beyond our reasonable control.

Your sole remedy for dissatisfaction is to stop using the Site or request a refund where applicable.

11. Governing Law

These Terms are governed by the laws of Barbados.
Any disputes arising from or relating to these Terms or the Site shall be resolved under the jurisdiction of the courts of Barbados.

12. Contact Us

If you have any questions about these Terms, please contact us:

KZJ Stores
📍 Bridgetown, Barbados
📧 Email: kzjinnovations@gmail.com
🌐 Website: www.kzjstores.com